Breakdown on the road: what to do and when to call a towing service?

A breakdown always happens at an unexpected moment. By acting calmly and following a fixed set of steps, you stay safe and limit the damage — both to your car and to your peace of mind.

Step 1: create a safe situation

Turn on your hazard lights, steer to the hard shoulder or verge if possible, and exit the car on the side away from traffic. Place a warning triangle at the correct distance and wear a safety vest.

Step 2: try to identify the cause

A dead battery, a flat tyre, or an overheated engine usually give clear signals. With a dead battery or flat tyre you can sometimes continue yourself with simple tools, provided you can do so safely.

Step 3: when do you call a towing service?

Can't you fix the problem safely yourself, is a serious warning light on, or does the car make strange noises or smoke? Call a towing service right away. Continuing to drive with an unknown fault can significantly increase both the damage and the repair costs.

What can you expect from our towing service?

Our towing service is available 24 hours a day, 7 days a week, and is usually on site within 30 to 45 minutes. We transport your car safely to our service centre or a location of your choice, with a clear price estimate upfront.

At Car Service Rotterdam we are always ready to help in case of a breakdown. View our towing service or call directly in an emergency.